nweei-newlogo
nweei-newlogo

Education & Training for Energy & Water Professionals

Education & Training for Energy & Water Professionals

  • 100_0273.jpg
  • IMG_0073.jpg
  • IMG_0099.jpg
  • LANE_DTC_Final-16.jpg
  • DSC_3805.jpg
  • IMG_0870.jpg

News

News or PR Related

Read up on what's been happening at the Northwest Water and Energy Education Institute.

Jobs

Check out Latest Jobs

Current water and energy job openings. New postings every day!

Register

Register Today!

Registration is quick and easy. You may qualify for discounts or scholarships.

Job Description

Field Service Professional (Technician)

Vivint, is the largest home automation company in North America. With nearly one million customers, Vivint is dedicated to enhancing home and family life through simple, intelligent products and services.

We are currently looking for eager, confident and self-motivated individuals who live in or around Bloomington, IL.

Our Field Service Professionals (FSP) combine technical skills with world-class customer service, while working a non-traditional schedule including evenings and weekend hours. Based from home, FSP’s manage Vivint customer accounts within a geographical assignment.

Field Service Professionals are responsible for evaluating and installing equipment for our customers’ security and home automation needs. FSP’s are responsible for training on the proper use of equipment, and presenting options for security and home automation coverage. FSP’s must be comfortable recommending additional products they feel may benefit our customers’ home.

Job Requirements

RESPONSIBILITIES

 

  • Interact and communicate well with customers.
  • Exhibit professional appearance and conduct while providing a world-class customer experience.
  • Ensure on-time arrival to daily customer appointments.
  • Maintain and manage adequate inventory levels of product and equipment.
  • Install and service authorized equipment in customers’ homes.
  • Work safely and responsibly to avoid injuries, damage to property and loss of materials and equipment.
  • Explain and provide detailed system capabilities and operational instructions to customers.
  • Promote and sell additional equipment and services to customers during each visit.
  • Clean installation debris in each home after all service and installation visits.
  • Accurately complete necessary paperwork, including work orders, customer contracts, and time clock punches.
  • Conduct routine maintenance and inventory of company products and equipment including company provided vehicles.

 

 

SKILLS/REQUIREMENTS

 

  • Current, valid driver’s license and clean driving record.
  • Reliable, state registered, state inspected and state insured transportation for the first 90 days of employment.
  • Must participate in our Vivint Fleet Vehicle Program. With the option of using the Vivint fleet vehicle at the incurrence of a $0.40 per mile ($0.25 per km) personal use fee.
  • Submit to a criminal history check and obtain clearance from the state based on the state requirements.
  • Must remain smoke-free while on site with customers and while operating Vivint fleet vehicles.
  • Available to work the required shift that will be presented to you prior to being hired.
  • Stay standing for extended periods of time.
  • Be able to safely maneuver through shallow attics and crawl underneath homes.
  • Must have basic knowledge of and ability to operate hand and power tools.
  • Experience as a construction worker, electrician, or other technician may be helpful.
  • Superior customer service skills
  • Self-motivated
  • High School diploma required
  • Excellent organizational/time management skills
  • Experience working with minimal supervision
  • Technical diploma, Certificate of Completion, Military experience is a plus
  • Bilingual skills is a plus

 

This unique position with Vivint offers the following…

  • Work from home
  • Company car (Insurance/Gas/Maintenance Included)
  • Comprehensive benefits package (Medical/Dental/Vision/401k)
  • Company phone used to communicate with online database for testing, receiving and closing job tasks
  • Compensation package with a base salary, plus incentives/bonuses based on performance, upgrades and paid overtime

Job Snapshot

Employment TypeFull-Time
Job TypeInstallation - Maint - Repair, Information Technology, Skilled Labor - Trades
EducationNot Specified
ExperienceNot Specified
Manages OthersNot Specified
RelocationNo
IndustrySecurity, Telecommunications, Energy - Utilities - Gas - Electric
Required TravelNot Specified
Job ID20128900
  • One-of-a-kind Degrees +

    A degree like no other.

    Our 2 year degrees are designed to train and quickly place our graduates into new careers. Inclusive curriculum highlights the importance of sustainability, energy & water efficiency, conservation and the pursuit of renewable sources.

    Read More
  • A Training Investment +

    Certification Equals High Returns on Your Investment.

    A certificate from NWEEI can significantly enhance your credentials and your value in the marketplace. Because our instructors are real practitioners, course information is timely and directly useful to you.

    Classes provide knowledge and skills that are directly applicable within your workplace.

    Read More
  • Industry Leaders +

    The Northwest Water & Energy Education Institute (NWEEI) offers both standard and custom learning opportunities for practicing professionals in the energy and water industries (including an energy management certification program) throughout the Northwest region, Nationally and Internationally.

    Read More
  • Customized Solutions +

    Professional training for industry.

    NWEEI has provided training nationally and internationally for over 15 years and is able to utilize instructors from our network of industry experts.

    Let us craft a custom curriculum to suit your specific needs.

    Read More
  • 1

Support & Donations

You have the power to make a difference by directly funding water and energy educational programming through Lane Community College.

Donate Today!

Be sure to select "other" under the designation and then type in "Energy Management"

webbannerad new-career

Generous Donations By
ewebblue
Eugene Water & Electric Board